Privacy Policy

Who we are

Silent Edge Atelier (“we”, “us”, “our”) provides wood painting courses at silentedge.site. We respect your privacy and collect only what we need to operate the service.

Information we collect

• Account data: name, email, and password hash if you create an account.
• Purchase data: courses purchased, transaction identifiers (no full card details stored on our servers).
• Support data: messages you send through our contact form.
• Device data: basic logs like IP address and user agent for security and troubleshooting.
• Cookies: strictly necessary cookies for preferences and session continuity.

How we use information

• To deliver course access and maintain your learning records.
• To process payments securely through trusted providers.
• To respond to support requests and improve course materials.
• To protect our service from fraud and abuse.

Sharing

We do not sell personal data. We share the minimum necessary with service providers strictly for payment processing, analytics of our own site performance, and email delivery. These providers are bound by contracts to protect your data.

Cookies

We use essential cookies for login and preferences. You can decline optional cookies in the banner. Our cookie banner preference is stored in localStorage and not used for cross-site tracking.

Data retention

We keep account and purchase records as long as your account is active and as required by tax and accounting laws. Support messages are retained up to 24 months unless you request deletion earlier.

Your rights

• Access and export your data.
• Request correction or deletion where applicable.
• Object to or restrict certain processing.
• Complain to your local data protection authority if you believe your rights are violated.

Security

We use HTTPS, access controls, and encryption at rest where appropriate. No method is 100% secure, but we work to protect your information.

Contact

For privacy questions or requests, email [email protected] or write to: Privacy Officer, Silent Edge Atelier, 548 Market St, San Francisco, CA 94104, USA.